February 2015 » Best Conference Call Service

Conferencing, etc.

(aka "The Blog")

5 shameful personalities of conference call participants. Are you guilty?

Uttering the phrase “conference call” can cause a visceral reaction in the minds of many office workers. No matter what industry you find yourself in, engaging in multi-person calls is a necessary evil. While beneficial for a variety of reasons, the annoyance factor increases by leaps and bounds if faced with one of the five deadly conference call sins, pardon, personalities.

Sin #5 – The Technology Novice

You’ve signed into the conference call services and patiently wait as the multitude confirms their entry. After muting your microphone as the instructions direct, the sound of chatter and random clangings echo in your receiver. Charles, the accountant, can’t figure out how to mute his microphone. The following five minutes involve guiding this poor man through the simple task of pressing the “mute” button.

This annoyance occurs far too often, and could be eliminated by pressing “mute” upon entry. Don’t be a Charles. Think about the contribution you’re making to the conference call, and when in doubt, “mute”!

Sin #4 – The Cough Drop Man

Colds are terrible. They unwillingly disrupt not only your life but also the lives of those around you. Nonetheless, don’t let that tickle in your throat cause immense hate between you and your co-workers. If your phone can’t be on mute, take a cough drop and have a steady supply of water. When in doubt, pull the phone away and cough to your heart’s content; while covering the microphone, of course.

Sin #3 – The Popular Guy

Having friends is wonderful. A blooming social life is a beautiful thing; however, when your popularity becomes apparent while on a call, it’s a problem. background noise of any type is disrespectful and distracting. The disruption level is raised if the noise is laughter or your cell phone constantly dinging from texts. Move away from your friends and silence your cell phone to avoid feeling the icy silence of your co-workers.

Sin #2 – The Space Cadet

Quarterly reports, market data and other riveting conference topics may not keep you on the edge of your seat, but at least try to pay attention. No one wants to fully focus during these calls, but don’t disrespect the meeting by not answering when your name is called. Remember: the higher your focus, the quicker the call ends.

The Greatest of All Sins – The Toilet Flush

Nothing causes listeners to cringe to such a degree than the sound of a toilet flushing. Sure, nature calls, and sometimes you must answer even during a conference call. While this is a part of being human, so is courtesy. If you must relieve yourself, do so in private. Mute your phone or be brave and step away from the call. Spare your coworkers the intimate details of your life and keep the flushing to yourself.

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Which is the best conference call service?

Every once in a while we’re required to attend a conference call that is hosted elsewhere. With some conference call services, you will spend nearly 30 seconds navigating through the prompts, confirmations, etc. And if you misdial, well, you are better off hanging up and calling back. It’s one such experience that prompted us to do an analysis of various conference providers, trying to find the best conference call service when it comes to: time to get through the door. This is a comparison of BrandedBridgeLine stacked up against other providers, including TurboBridge, VastConference (ConferenceCalling.com), Uberconference and FreeConferenceCall.com The results are pretty interesting. We’re proud of where we placed. [dvk_social_sharing]

Does a pleasant conference call experience exist?

Most people think not. We’re here to tell you that it can be, both for the call participant and for the call organizer. We’ve been participating in conference calls for a couple of decades, and have witnessed enough online-meetings gone haywire, or worse, calls that never even begin because people don’t show up on time. So how do we change the conference bridge experience?
  1. Round up late-comers. If you can’t be on time, you’re going to get a call asking you to join the conference in progress.
  2. See who has joined (on your conference call dashboard)
  3. Get a link to an online recording of the call
  4. Get your own local number
  5. NO PIN NEEDED! If you want to “secure” your call with a pin, we’ll allow you to set that up… but otherwise, we figure out who has joined based on their caller ID and some simple deductive reasoning… It’s not rocket science.
  6. NO PHONE NEEDED! Your meeting attendees will get a link allowing them to join the call right from their computer… or click a link to dial in from their smartphone.
  7. More, More, More!
So stop the conference call madness, please get a branded bridge line today!

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